We're here to help

Something doesn't work, a thought felt wrong, or you have an idea? Write to us — we read every message and answer by email.

Open the contact form

A thought felt hurtful or wrong

Tell us which one. You can also open Settings → “Who's around” and untick people who aren't part of your life — the app will stop talking about them.

Reminders don't arrive

Check that notifications for LiveMind are allowed in iPhone Settings, and that at least one moment of the day is turned on in the app.

Keeping a thought on the Lock Screen

Tap “Pin” next to “Another” on the main screen. If nothing happens, allow Live Activities in iPhone Settings → LiveMind. iOS keeps a Live Activity for up to 8 hours.

No sound

The ambient sound respects the silent switch. Turn the switch off and tap the speaker icon on the main screen.